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Product Information
What are Boji products made of?
Our accessories are made from a mix of high-quality, durable materials chosen for their specific benefits.
Boji Collars & Leashes: Crafted from waterproof PVC with zinc alloy buckles and hardware for ultimate durability and a sleek, modern look.
Boji Harnesses: Designed for maximum comfort with a breathable blend of space cotton and nylon, making them lightweight and soft on your dog.
Boji Holders: Made from lightweight, durable ABS.
How do I clean my Boji accessories?
Our accessories are designed for real life. The collars, leashes, and holders can be easily rinsed under water and wiped clean. For the harness, we recommend hand-washing it with a mild soap and air-drying it to maintain its shape and softness.
Are the products durable?
Yes. Our products are made from high-tensile materials that are built to withstand stretching, fraying, and daily wear. The zinc alloy hardware is also chosen for its strength and corrosion resistance.
How do I choose the right size for my dog?
We recommend measuring your dog's neck or chest circumference and comparing it to our size guide. We offer a variety of sizes to ensure a comfortable fit for most dog breeds. You'll find the detailed size guide on each product page.
Will the colors fade over time?
Our colors are designed to be vibrant and long-lasting. While extreme, prolonged exposure to direct sunlight can cause some fading over many years, our materials are highly resistant to color degradation.
Are the products water-resistant?
Yes! all Boji accessories are water-resistant and easy to wipe clean, perfect for outdoor use.
Does the leash have hands-free options?
Yes, the Boji leash is a 3-way multi-wear leash that supports hands-free walking, crossbody wear, and adjustable length.
Are Boji accessories safe for strong pullers?
Yes, our harnesses and leashes use durable hardware and reinforced straps designed for everyday strength.
Can my dog swim with the harness on?
Yes, but we recommend rinsing with freshwater after ocean or chlorinated swims and letting it air dry.
Shipping & Returns
Do you ship worldwide?
Yes, we ship our products to dog families all over the world.
How long will it take to receive my order?
Shipping times vary between 5-12 business days, depending on your location. Once your order is processed, you'll receive a tracking number to follow your package's journey.
Are the products durable?
Yes. Our products are made from high-tensile materials that are built to withstand stretching, fraying, and daily wear. The zinc alloy hardware is also chosen for its strength and corrosion resistance.
What is your return policy?
We want you and your paw friend to be happy with your new accessories. If you're not satisfied, please contact us at hello@bojipets.com within 14 days of receiving your order to arrange a return or exchange.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept payments via PayPal.
General
Do you offer wholesale?
Yes! Reach out to us for wholesale inquiries.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept payments via PayPal.